KEEP READING! Below are our policies. We happen to like them.
You probably will too. If not, *please* don't bid.
We can't make exceptions, and we get cranky when people ask us to.
You don't want to see us cranky.
Before you bid:
Please examine photos closely and email any questions BEFORE bidding.
Payment:
We prefer money orders and cashier's checks.
We also accept credit cards via Paypal and BidPay.com.
If you are planning to pay with PayPal, please register with PayPal prior to bidding.
Payment is due within 7 days of auction's end.
The faster you pay us, the nicer the things we say in your feedback.
Non-paying bidders will be reported to eBay, and we will not say nice things.
Shipping for US Bidders (ex Alaska and Hawaii):
Please use the shipping calculator provided below,
so there are no surprises regarding shipping cost.
High bidder agrees to pay for shipping based on package weight.
We require insurance for your benefit and ours.
Our scheduled package pickup days are Wed and Fri.
International, Alaska and Hawaii Bidders:
Please contact us via email BEFORE you bid for shipping rates.
International shipping is EXPENSIVE.
Due to recent delays and lost packages, we now ship internationally by insured USPS Global Express Mail.
Non-U.S. bidders must pay by BidPay.com or PayPal unless approved otherwise.
If you are planning to pay with PayPal, please register with PayPal prior to bidding.
Our scheduled package pickup days are Wed and Fri.
Handling:
We charge a $3 handling fee per package.
This is an average cost that pays for UPS and FedEx pickup and packing materials.
The shipping calculator quote below includes our handling fee.
Combined Shipping:
Due to the nature of our business, we're unable to combine shipping for multiple auctions at this time.
Returns:
All items are sold as-is, so we do our best to photograph and describe them accurately and completely.
If an item was not described correctly,
notify us within 3 days of your receiving the item, and ship it back to us insured within 10 days.
We will refund you the auction price (you pay shipping both ways). We want you to be happy with your item.
About Pengo:
Pengo LLC is Austin's unique eBay consignment service! We offer a variety of interesting items, including collectibles, sporting goods, inventory overstocks, and lotsa other stuff.
If you have a question about an item or about our service, feel free to contact us.
Pengo LLC
107 Leland St. Suite 3
Austin, TX 78704
512-462-4660 phone
512-462-4762 fax
info@gopengo.com
We're open Wednesday through Sunday 11am to 7pm,
and our storefront is conveniently located in Austin's vibrant South Congress neighborhood (near SoCo and Live Oak, behind the 7-Eleven).
LEGAL:
Pengo, LLC is not the owner or seller of these goods, but is acting as a consignee on behalf of the seller
to facilitate the sale of the goods by holding the goods until such time as a sale is completed and the goods
are shipped to the buyer.
Pengo, LLC represents that the goods are as they are described in the above listings.
We will accept returns of the goods only if they fail to meet the descriptions above.
Pengo, LLC specifically disclaims any implied warranties of title, merchantability,
fitness for a particular purpose and non-infringement.
THANKS AND GOOD LUCK!
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